Tourism - Travel Services Management

Make a career out of your love of travel, exploration and adventure! Humber’s Tourism – Travel Services Management diploma program will provide you with the experience and skills you need to thrive in this exciting industry both at home and abroad.

Our program provides dynamic experiential learning balanced with an academic curriculum that adapts to ever-evolving tourism industry-specific skills and technological needs. Paying attention to what the industry and our partners require ensures that our sought-after graduates are ready to meet the demands of the modern workplace.

During your four semesters of study you:

• benefit from Humber’s affiliation with international educational institutions providing student exchange programs and semester or summer abroad studying opportunities
• complete an industry placement, applying acquired tourism knowledge to real-world situations and gaining valuable work experience
• learn from well-connected faculty who teach with passion and innovation, enhancing your critical thinking, creative problem solving and communication/presentation skills while using current case-study examples
• network with industry professionals and alumni during guest lectures and events
• participate in local field trips allowing for hands-on exploration of a variety of tourism and travel products and adventures
• strengthen your resume with desirable industry-relevant certifications including TICO (Travel Industry Council of Ontario) and CLIA (Cruise Lines International Association) accreditation

Note: For students starting in September or January, there is a scheduled one semester break between second and third semester.

In the fourth semester, students participate in a comprehensive unpaid field experience. Opportunities include positions with airlines, retail travel agencies, tour operators and destination management companies.

Field experience allows students to apply in-class knowledge and skills to real tourism industry scenarios which helps prepare them for their future careers. Our internship co-ordinator provides direction and assistance to secure the field experience.

Humber's affiliation with international educational institutions promotes student exchange programs providing both semester and summer abroad studying opportunities. Qualified students may have a unique opportunity to complete their fourth semester living abroad in Taiwan. This 18-week program, which runs from the end of February through the end of June, offers our students the opportunity to embrace the local culture, customs and language of Taiwan and our partner institution National Kaohsiung University of Hospitality and Tourism. Students are enrolled with Humber and pay an additional program fee for this optional program. This experience is subject to eligibility standards and an application process.

Our program is the launching pad to an exciting career in one of the world’s largest, most dynamic and resilient industries.

Our multi-faceted tourism graduates possess a broad base of business acumen as well as sought after soft skills ensuring a strong understanding of financial accounting, customer service, marketing strategies, sales techniques and the latest industry-specific technology required to succeed.

Graduates are hired by Canadian and international employers for positions in:

• cruise lines and airline operations
• customer service and reservations
• destination management
• niche and corporate travel
• product planning and development
• sales and marketing
• tour conducting
• tour operators
• travel agencies

Certification Opportunities

Qualified students have the opportunity to earn the following certifications as part of the program:

• Travel Industry Standards Certification (TICO)
• Cruise Line International Association (CLIA) Certified Cruise Counsellor (CCC)
• Accessibility for Ontarians with Disabilities Act (AODA)

Membership Opportunities

Graduates may apply to become members of the following:

• Tourism Industry Association of Canada (TIAC)
• Cruise Lines International Association (CLIA)
• Adventure Travel Trade Association (ATTA)

Additional requirements may apply.

Note: The requirements for the additional credential(s) are determined by the granting body, which is independent from the College. Students are encouraged to obtain the specific requirements directly from the granting body before enrolling.