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Retirement Home ManagementNEW

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Program Code: RH511 Credential: Ontario Graduate Certificate Program Length: 3 semesters
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Program Overview

The Canadian Retirement Home (also known as Retirement Communities) industry is made up of multiple private residences within a single dwelling where residents live independently but interact frequently for recreation, meals and common interests. It is important to note that retirement homes are not long-term care or nursing homes where support is provided on a daily basis and residents may be housed in multi-resident spaces. The Canadian Retirement Home industry is expected to double in the next five years as Canada experiences a surge in aging baby boomers. This rapid expansion is creating an industry-wide need for qualified staff and retirement home managers. 

Students in the Retirement Home Management Graduate Certificate program will be trained to fill this need by developing foundational skills in the areas of leadership, administration, hospitality, financial management, sales and marketing, health, wellness and recreation, food and nutrition, and human resources management. This program was developed with industry professionals from companies (Verve Senior Living, Chartwell Retirement Residences, Revera Retirement Living and others) of various sizes and scopes within the Retirement Home Management industry. 

The program is ideal for students interested in this rapidly growing area, as well as those already working in the senior living industry who want to increase their level of responsibility or progress in their career. The program is also suited to those interested in related industries such as recreation, hospitality, food and beverage, nutrition, and sales. 

Courses Learning Outcomes

Upon successful completion of the program, a graduate will:

  1. Analyze budget revenue and expenses in order to assess alignment with target set and inform strategic recommendations.
  2. Implement organizational strategies, policy and procedure that meet the psychological, physiological, social and spiritual needs of seniors including those requiring memory care.
  3. Communicate with a diverse retirement home population including staff, family and residents in a manner that supports a caring and inclusive environment for all residents.
  4. Implement proper nutrition standards based on evidence based assessment of resident dietary needs.
  5. Develop and promote marketing materials using strategies that build and enhance retirement communities.
  6. Plan and implement operational strategies in Retirement Communities sector that meet regulatory and legal requirements.
  7. Design and implement operational strategies in facilities management, risk management and environmental planning that promotes continuous quality assurance.
  8. Manage employee relations within a human resources framework using leadership principles and in accordance with ethical, legal and professional standards and requirements.
  9. Apply practices within the retirement community that contributes to the local and global community through social responsibility, economic commitment and environmental stewardship.


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Work Placement

This program will provide students with the hands-on practical exposure to the retirement home industry and the opportunity to specialize in their chosen area. It consists of a 200 hour placement in an approved retirement community of the student's choice. Students will have an opportunity to observe and learn from experienced professionals in a real-life work setting, while integrating their classroom learning in order to gain required hands on experience.  Students have the support of a faculty internship co-ordinator and are able to apply to a variety of retirement communities run by our industry partners. They also have the opportunity to seek an employer for an approved internship. This work placement will take place after the second semester. 

Program Highlights

  • The program and curriculum have been developed by high-level industry leaders
  • Program advisory committee members have been recognized by the Ontario Retirement Communities Association (ORCA) as high-level leaders in the industry
  • Program faculty are working in the industry while teaching, bringing valuable experience into the classroom
  • The curriculum includes all functional areas of retirement home management as well as career readiness training
  • Program partnerships with the key players in the industry enhances field placements, bursaries, guest speakers, field trips and networking opportunities toward relevant experience and employment

Students will graduate with hands-on experience and knowledge of the retirement home sector and functional operational areas within the industry and a retirement home/community.


Join the Workforce of Tomorrow

The retirement home sector is an amazing career destination! Dynamic, flexible, fun, smart, exciting - with opportunity for growth.

Watch the video to see why other students have chosen a career in the Retirement Home industry!

employee sitting at a table with two people explaining information on pieces of paper


Career Highlights

Make a meaningful impact on the lives of seniors while using your management skills to lead teams and meet organizational goals in a very positive way.

Working in Retirement Home Management, you could lead dynamic teams dedicated to providing excellence in resident care. With overall responsibility for the day-to-day operations, you will work closely with teams to maintain a positive resident-centric culture, promote an understanding of best practices, play a key leadership and collaborative role in quality improvement and ensure ongoing compliance with governing legislation and regulations while working within the organization's budgetary requirements.

Your key responsibilities could include:

  • Ensuring the development of an empowered and motivated staff through effective recruiting, coaching, training management, conflict resolution, participation in labour-management relations and effective team management practices.
  • You could be in charge of staff scheduling and ensuring appropriate training requirements are met. Management duties may include organizing tours for prospective residents and their families, and the management of the admissions process as well as policies and procedures, reflective of daily operations.
  • Management roles typically include the development of strategic plans and goal setting plans, recommendations for future enhancements and changes in policies and processes to achieve quality improvement goals as well as deploying financial resources within budgets.

Core competencies:

Core competencies include team leadership, communication, organization and planning.

Your Career

The Ontario Retirement Communities Association (ORCA) anticipates that within the next five years the retirement home sector will grow dramatically.  New homes are being built and others are expandingThis growth means that there will be additional 5,000 jobs in the sector. With this industry growth on the horizon, career prospects in this area are very promising. 

Program Availability

Start dates between Sept 2023 - Aug 2024
START DATE LOCATION STATUS
September 2023 North Opening Soon
Start dates between Sept 2023 - Aug 2024
START DATE LOCATION STATUS
September 2023 North Opening Soon

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Every attempt is made to ensure that information contained on this website is current and accurate. Humber reserves the right to correct any error or omission, modify or cancel any course, program, fee, timetable or campus location at any time without prior notice or liability to users or any other Person.

On October 21, 2019, the Provincial Government of Ontario announced the renaming of the Ministry of Training, Colleges and Universities (MTCU) to the Ministry of Colleges and Universities (MCU). Both names may appear on this website.

Admission Requirements

Applicants must meet all the requirements below in order to meet minimum program eligibility. Meeting minimum eligibility requirements does not guarantee an offer of admission. Admission decisions will be available via MyHumber, or by email and mail. Admission decisions will not be released by phone.

Admission selection is based on the following 3 requirements:

  • Academic

    To be eligible for admission, you must possess the following: 

    • A bachelor’s degree, advanced diploma, diploma or equivalent  

    Mature Applicants

    Diplomas and Certificates

    An applicant is considered a mature applicant if they have not completed secondary school or other postsecondary school, and will be 19 or older as of the first day of classes. Humber will invite you for testing to demonstrate that you meet all listed course requirements.

    Degrees

    An applicant is considered a mature applicant if they have not completed secondary school or attended postsecondary studies, and will be 21 or older as of the first day of classes. Mature applicants for degree programs will be required to meet course requirements at the U/M level or equivalent.

    College Transfer Applicants

    Diplomas and Certificates

    An applicant is considered a college transfer applicant if they have completed some or all of a college-level credential. Humber may use a combination of secondary school and/or college courses and grades to determine program eligibility.

    Degrees

    An applicant is considered a college transfer applicant if they have completed some or all of a college-level credential. Humber may use a combination of secondary school and/or college courses and grades to determine program eligibility. Applicants must have an overall minimum grade point average (GPA) of 65 per cent in the program. Applicants are required to disclose and provide academic transcripts for all course work completed at the postsecondary level.

    University Transfer Applicants

    Diplomas and Certificates

    An applicant is considered a university transfer applicant if they have completed some or all of a university-level credential. Humber may use a combination of secondary school and/or university courses and grades to determine program eligibility.

    Degrees

    An applicant is considered a university transfer applicant if they have completed some or all of a university-level credential. Humber may use a combination of secondary school and/or university courses and grades to determine program eligibility. Applicants are required to disclose and provide academic transcripts for all course work completed at the postsecondary level.

  • English Language Proficiency

    All applicants whose first language is not English must meet Humber’s English Language Proficiency Policy.

  • International Credit Evaluation

    Canadian citizens or permanent residents with international education are required to provide a WES or ICAS evaluation.

INTERNATIONAL ACADEMIC EQUIVALENCY

Admission equivalencies for Humber depend on your country of study. Please enter your location or choose detect my location to see the requirements for your country below.

Post-Admission Requirements

Once you have been accepted, and have confirmed your offer, you may need to complete a further set of requirements related to your program (Post-Admission Requirements).

Not available

Fees

The 2022-2023 fee for three semesters was:

  • domestic: $6,340.24
  • international: $18,478.00

Fees are subject to change.

Fees by Semester

Domestic Fees International Fees

Additional Costs

Approximately $300 for textbooks, certifications, and other materials

Scholarships

Humber Scholarships

Find out more about scholarships and bursaries that you may be eligible for, visit Student Scholarships. International students can visit International Student Scholarships.

Humber Bursaries

Bursaries are available for Certificate, Diploma and Degree programs primarily based on financial need, visit Humber Bursaries.

External Awards, Bursaries & Scholarships

Find out more information about external scholarships and bursaries, visit External Awards.

Indigenous Student Awards, Bursaries & Scholarships

Humber offers a variety of bursaries and scholarships for Indigenous students, visit Indigenous Student Awards.

Explore Opportunities through Humber Pathways

Humber Pathways include:

  • Opportunities to build on your college education and complete your diploma or degree at Humber.
  • Degree and graduate study opportunities at other institutions in Ontario, Canada and abroad.
View Transfer Out Opportunities from this program  

Contact Us

Admissions Questions

Domestic Students  

Phone: 416-675-5000
Email: enquiry@humber.ca

International Students  

Contact the International Centre

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Contact Information

Colin Bartley, program co-ordinator
416.675.6622 ext. 5718
colin.bartley@humber.ca

How to Apply

Applications to Humber are made through ontariocolleges.ca. Be sure to submit your application by the equal consideration deadline of February 1. You may apply after February 1, however, post-February 1 applications will be considered on a first-come, first-served basis depending on the availability of the space in the program. To check program availability refer to the Campus/Availability listing on Humber's program pages or ontariocolleges.ca.

Admissions Road Map

Apply through Ontario Colleges

INTERNATIONAL STUDENTS

If you’re an international student, you can apply directly to Humber via our International Centre.

Apply through the International Centre

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