Hospitality and Tourism Operations Management
Program Overview
Humber’s Hospitality and Tourism Operations Management graduate certificate program is your fast-track entry into one of the world’s most dynamic industries which continues to offer great employment advancement potential. Gain the skills needed for success in an exciting career in tourism and hospitality management both in Canada and internationally.
The program covers a wide array of subjects including key areas of the tourism industry such as sales and marketing, human resources, leadership and strategic business planning. The curriculum brings the industry into the classroom and connects the student with the industry through guest speakers, field trips and industry engagement.
Enjoy small class sizes at our downtown International Graduate School which are taught by faculty with extensive industry experience and strong tourism and hospitality connections. You will:
- enhance your resumé with industry certifications such as responsible alcohol beverage service, and food safety training
- embark on a 256-hour industry placement providing you with on-the-job experience and industry contacts
- gain valuable instruction and guidance from faculty with extensive industry experience in concepts such as marketing and sales, leadership and financial management, travel and tourism, accomodations, and sustainability
- learn leading technologies used by notable global brands including Opera, the premier hotel management system software
Courses
At Humber, courses are delivered in a variety of formats:
In-Person - An in-person course is delivered fully on campus.
Online Asynchronous (A) - An online asynchronous course has no fixed class schedule and allows students to engage with the course at different times according to their needs. Faculty provide modules, which are completed independently by the students according to established deadlines.
Online Synchronous (S) - An online synchronous course is delivered fully online and requires faculty and students to participate in real-time according to a fixed schedule. Classes are scheduled for a specific day and time.
Hybrid - A hybrid course is a combination of in-person and online classes and follows a set schedule. Students must be available to attend in-person classes at scheduled times during the semester.
The chart below outlines the delivery options available for each course in this program, by campus. For some academic terms, there may be more than one delivery option available. You’ll be able to select your preferred options when building your course schedule during open enrolment. Preferences for course delivery will be considered on a first come, first served basis. Some Humber programs are also delivered fully online, where all courses are delivered online.
International students: the impact of studying from outside of Canada on Post-Graduation Work Permit (PGWP) eligibility differs significantly based on when you start your program. Please review the PGWP eligibility before choosing your program and course delivery.
| Course code and Name | Delivery Type by Location | ||||
|---|---|---|---|---|---|
| Course Code | Course Name | North | Lakeshore | IGS | DL/Online |
| Semester 1 | |||||
| BISM 5000 | Computer Analytic Skills | N/A | N/A | Online (S) | N/A |
| HTOM 5000 | Principles of Tourism and Hospitality | N/A | N/A | In-Person | N/A |
| HTOM 5002 | Human Resources & Leadership Management in Tourism & Hospitality | N/A | N/A | In-Person | N/A |
| HTOM 5004 | Financial Management in Tourism and Hospitality | N/A | N/A | In-Person | N/A |
| HTOM 5007 | Marketing in Tourism and Hospitality | N/A | N/A | In-Person | N/A |
| WORK 5005 | Career Development and Pre-Placement Seminar | N/A | N/A | Online (S) | N/A |
| Semester 2 | |||||
| HTOM 5500 | Revenue Management in Tourism and Hospitality | N/A | N/A | In-Person | N/A |
| HTOM 5503 | Strategic Tourism and Hospitality Business Planning | N/A | N/A | In-Person | N/A |
| HTOM 5507 | Food and Beverage Management | N/A | N/A | In-Person | N/A |
| HTOM 5508 | Trends in Tourism and Hospitality | N/A | N/A | In-Person | N/A |
| HTOM 5509 | Accommodations Operations Management | N/A | N/A | In-Person | N/A |
| WORK 5570 | Industry Seminar | N/A | N/A | Online (S) | N/A |
| Semester 3 | |||||
| WORK 5507 | Field Experience - Hospitality and Tourism Operations Management | N/A | N/A | In-Person | N/A |
Work-Integrated Learning
Your will provide you with the vital hands-on experience that is highly valued by employers. Gain valuable field experience needed to embark upon an exciting career in the hospitality and tourism industry. Our internship co-ordinators provide support in securing your field experience, leveraging our strategic relationships and partnerships with highly rated employers. During the field experience, you will receive hands-on experience, network with industry professionals while working under their experienced direction, allowing you to showcase your skills and knowledge - all under the guidance of dedicated faculty support field experience provides the opportunity for employers to evaluate students’ performance. Field experiences are 160 hours (minimum) which may be completed full time in the third semester.
Our internship co-ordinator provides direction and assistance for each student in securing a field experience.
Humber Advantages
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Humber Graduates Score Multiple Culinary and Hospitality Awards
Six award-winning Longo Faculty of Business alumni and faculty are excelling in the food and hospitality industry. Learn more about their career journeys, accolades and how Humber has contributed to their success.
Internship Partners
Cactus Club Cafe Restaurants
City Sightseeing Toronto
Destination Ontario
Destination Toronto
Fairmont Hotels
Hilton Hotels
Hyatt Hotels
JOEY Restaurants
Kensington Tours
Oliver & Bonacini Restaurants
RECIPE Unlimited Brands of Restaurants
Schlegel Villages
Shangri-La Hotels
TIAO
The Boulevard Club
WestJet Airlines
Photo Gallery
Study Abroad
To be vetted by AD.
Your Career
Take off on a new dynamic career path in the hospitality and tourism industry.
The global tourism industry is ever-changing with over one billion people travelling the world in a single year. According to the UNWTO’s long-term forecast, international tourist arrivals worldwide is expected to reach 1.8 billion by 2030. Tourism HR Canada projects that the potential labour shortage in tourism services in Canada could reach more than 240,000 full-year jobs by 2030.
Establish your hospitality and tourism career in a number of diverse sectors including:
- commercial and leisure transportation such as airlines and cruise ships
- convention and conference centres
- destination marketing organizations
- food and beverage management
- hotels and accommodations
- special event planning
- tour operations
- tourist attractions
- tourism marketing and advertising agencies
Find employment as:
- attractions manager
- conference and event manager
- director of food and beverage
- director of human resources
- director of sales and marketing
- hotel general manager
- operations manager
- quality standards specialist
- restaurant manager
- revenue manager
- tour operator
Graduates work for domestic and global hotel brands, cruise lines, travel agencies, restaurants, airlines, other tourism related businesses and agencies, and event planning companies.
Professional Accreditations & Recognition
Wine & Spirit Education Trust (WSET)
Qualified students have the opportunity to earn the Wine & Spirit Education Trust (WSET) Level 1 certification.
Additional requirements may apply.
Note: The requirements for the additional credential(s) are determined by the granting body, which is independent from the College. Students are encouraged to obtain the specific requirements directly from the granting body before enrolling.
Program Availability
| Start Date | LOCATION | STATUS |
|---|
| Start Date | LOCATION | STATUS |
|---|---|---|
| September 2024 | IGS | Open |
International students can now apply to this program at Humber’s new International Graduate School (IGS).
Come to Humber and experience interdisciplinary learning across five Centres of Innovation (COIs)
About the Humber COIsNews Feed
The Longo CfE Hosts Bhutan Education and Skills Training
Mon, November 13, 2023
The Longo Centre for Entrepreneurship was honoured to host a delegation from Bhutan.
The Longo Family's Be Your Own Boss Program Guides Students in Pursuit of Entrepreneurial Dreams
Mon, November 13, 2023
The BYOB Program is in full swing as a group of entrepreneurial students begin their journey after the initial seven weeks at Lakeshore Campus.
Hospitality Management Students Take Center Stage at the Ontario Hospitality Conference
Fri, November 10, 2023
The Ontario Restaurant Hotel and Motel Association hosted its second annual Ontario Hospitality Conference.
Humber Students Excel at 2023 KEA Charrette in Copenhagen
Mon, November 06, 2023
Susan Kates along with a team of five talented students from a range of programs across Humber participated in the 2023 KEA Charrette.
Tourism Graduate Embarks on a Dream Career in Travel Services
Mon, November 06, 2023
Emily Bernasiewicz, a recent graduate from the Tourism - Travel Services Management program achieved her dream job at The Luxury Travel Agency.
Hospitality and Tourism Management Students Explore Agrotourism in Muskoka
Thu, October 26, 2023
At the beginning of October, students guided by Professor Anke Foller Carroll visited Johnston’s Cranberry Marsh at the Muskoka Lakes Farm & Winery.
No news at this time.
Every attempt is made to ensure that information contained on this website is current and accurate. Humber reserves the right to correct any error or omission, modify or cancel any course, program, fee, timetable or campus location at any time without prior notice or liability to users or any other Person.
