Hospitality and Tourism Operations Management
Program Overview
Humber’s Hospitality and Tourism Operations Management graduate certificate program is your fast-track entry into one of the world’s most dynamic industries which continues to offer great employment advancement potential. Gain the skills needed for success in an exciting career in tourism and hospitality management both in Canada and internationally.
The program covers a wide array of subjects including key areas in the tourism industry such as sales and marketing, human resources, leadership and strategic business planning. The curriculum brings the industry into the classroom and connects students with the industry through guest speakers, field trips and industry engagement.
Enjoy classes taught by faculty with extensive industry experience and strong tourism and hospitality connections. You will:
- enhance your resumé with industry certifications such as responsible alcohol beverage service and food safety training
- embark on a 256-hour industry placement providing you with on-the-job experience and industry contacts
- gain valuable instruction and guidance from faculty with extensive industry experience in concepts such as marketing and sales, leadership and financial management, travel and tourism, accommodations, and sustainability
- learn leading technologies used by notable global brands including Opera, the premier hotel management system software
THIS PROGRAM HAS BEEN SUSPENDED AND SHOULD NOT BE INCLUDED FOR 2026/27. TBOAK
Courses
At Humber, courses are delivered in a variety of formats:
In-Person - An in-person course is delivered fully on campus.
Online Asynchronous (A) - An online asynchronous course has no fixed class schedule and allows students to engage with the course at different times according to their needs. Faculty provide modules, which are completed independently by the students according to established deadlines.
Online Synchronous (S) - An online synchronous course is delivered fully online and requires faculty and students to participate in real-time according to a fixed schedule. Classes are scheduled for a specific day and time.
Hybrid - A hybrid course is a combination of in-person and online classes and follows a set schedule. Students must be available to attend in-person classes at scheduled times during the semester.
The chart below outlines the delivery options available for each course in this program, by campus. For some academic terms, there may be more than one delivery option available. You’ll be able to select your preferred options when building your course schedule during open enrolment. Preferences for course delivery will be considered on a first come, first served basis. Some Humber programs are also delivered fully online, where all courses are delivered online.
International students: the impact of studying from outside of Canada on Post-Graduation Work Permit (PGWP) eligibility differs significantly based on when you start your program. Please review the PGWP eligibility before choosing your program and course delivery.
| Course code and Name | Delivery Type by Location | ||||
|---|---|---|---|---|---|
| Course Code | Course Name | North | Lakeshore | Downtown | DL/Online |
| Semester 1 | |||||
| BISM 5000 | Computer Analytic Skills | N/A | N/A | Online (S) | N/A |
| HTOM 5000 | Principles of Tourism and Hospitality | N/A | N/A | In-Person | N/A |
| HTOM 5002 | Human Resources & Leadership Management in Tourism & Hospitality | N/A | N/A | In-Person | N/A |
| HTOM 5004 | Financial Management in Tourism and Hospitality | N/A | N/A | In-Person | N/A |
| HTOM 5007 | Marketing in Tourism and Hospitality | N/A | N/A | In-Person | N/A |
| WORK 5006 | Career Development and Pre-Placement Seminar | N/A | N/A | N/A | N/A |
| Semester 2 | |||||
| HTOM 5500 | Revenue Management in Tourism and Hospitality | N/A | N/A | In-Person | N/A |
| HTOM 5503 | Strategic Tourism and Hospitality Business Planning | N/A | N/A | In-Person | N/A |
| HTOM 5507 | Food and Beverage Management | N/A | N/A | In-Person | N/A |
| HTOM 5508 | Trends in Tourism and Hospitality | N/A | N/A | In-Person | N/A |
| HTOM 5509 | Accommodations Operations Management | N/A | N/A | In-Person | N/A |
| WORK 5570 | Industry Seminar | N/A | N/A | Online (S) | N/A |
| Semester 3 | |||||
| WORK 5507 | Field Experience - Hospitality and Tourism Operations Management | N/A | N/A | In-Person | N/A |
Work-Integrated Learning
Your will provide you with the vital hands-on experience that is highly valued by employers. Gain valuable field experience needed to embark upon an exciting career in the hospitality and tourism industry. Our internship co-ordinators provide support in securing your field experience, leveraging our strategic relationships and partnerships with highly rated employers. During the field experience, you will receive hands-on experience, network with industry professionals while working under their experienced direction, allowing you to showcase your skills and knowledge - all under the guidance of dedicated faculty. The placement provides the opportunity for employers to evaluate students’ performance. Field experiences are 160 hours (minimum) which may be completed full time in the third semester.
Our internship co-ordinator provides direction and assistance for each student in securing a field experience.
Humber Advantages
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Humber Graduates Score Multiple Culinary and Hospitality Awards
Six award-winning Longo Faculty of Business alumni and faculty are excelling in the food and hospitality industry. Learn more about their career journeys, accolades and how Humber has contributed to their success.
Internship Partners
Cactus Club Cafe Restaurants
City Sightseeing Toronto
Destination Ontario
Destination Toronto
Fairmont Hotels
Hilton Hotels
Hyatt Hotels
JOEY Restaurants
Kensington Tours
Oliver & Bonacini Restaurants
RECIPE Unlimited Brands of Restaurants
Schlegel Villages
Shangri-La Hotels
TIAO
The Boulevard Club
WestJet Airlines
Photo Gallery
Your Career
Take off on a new dynamic career path in the hospitality and tourism industry.
The global tourism industry is ever-changing with over one billion people travelling the world in a single year. According to the UNWTO’s long-term forecast, international tourist arrivals worldwide is expected to reach 1.8 billion by 2030. Tourism HR Canada projects that the potential labour shortage in tourism services in Canada could reach more than 240,000 full-time jobs by 2030.
Establish your hospitality and tourism career in a number of diverse sectors including:
- commercial and leisure transportation such as airlines and cruise ships
- convention and conference centres
- destination marketing organizations
- food and beverage management
- hotels and accommodations
- special event planning
- tour operations
- tourist attractions
- tourism marketing and advertising agencies
Find employment as:
- attractions manager
- conference and event manager
- director of food and beverage
- director of human resources
- director of sales and marketing
- hotel general manager
- operations manager
- quality standards specialist
- restaurant manager
- revenue manager
- tour operator
Graduates work for domestic and global hotel brands, cruise lines, travel agencies, restaurants, airlines, other tourism related businesses and agencies, and event planning companies.
Professional Accreditations & Recognition
Wine & Spirit Education Trust (WSET)
Qualified students have the opportunity to earn the Wine & Spirit Education Trust (WSET) Level 1 certification.
Additional requirements may apply.
Note: The requirements for the additional credential(s) are determined by the granting body, which is independent from the College. Students are encouraged to obtain the specific requirements directly from the granting body before enrolling.
Program Availability
| START | DELIVERY | LOCATION | STATUS |
|---|---|---|---|
| Jan 2026 | Block-Based | Downtown (IGS) | Suspended |
| START | DELIVERY | LOCATION | STATUS |
|---|---|---|---|
| Jan 2026 | Block-Based | Downtown (IGS) | Suspended |
Humber is a publicly funded institution. International students graduating from a PGWP Eligible program at Humber are eligible to apply for a Post-Graduation Work Permit.
International students in Canada could be eligible for an automatic scholarship*. Apply now!
Check out the step-by-step Admissions Road Map for helpful information and additional resources.
| START | DELIVERY | LOCATION | STATUS |
|---|---|---|---|
| Jan 2026 | Block-Based | Downtown (IGS) | Suspended |
Humber is a publicly funded institution. International students graduating from a PGWP Eligible program at Humber are eligible to apply for a Post-Graduation Work Permit.
International applicants outside of Canada can apply through Humber International. Check out the step-by-step Admissions Road Map for helpful information and additional resources.
Humber Bonus Offers
Upcoming Recruitment Events
News Feed
Hospitality Students Partner with Industry Leaders to Solve Real-World Challenges
Fri, September 12, 2025
Hospitality & Restaurant Operations Management students showcased their skills in their capstone course, working alongside industry partners.
Hospitality Students Complete Semester Abroad at NKUHT in Taiwan
Wed, June 04, 2025
Three students from the Longo Faculty of Business have been living and learning at the National Kaohsiung University of Hospitality and Tourism (NKUHT) in Taiwan since February.
Strengthening Global Partnerships: Humber Welcomes Students from National Kaohsiung University of Hospitality and Tourism
Tue, June 03, 2025
The 2024–2025 academic year marked another successful chapter in the Longo Faculty of Business’s ongoing partnership with the National Kaohsiung University of Hospitality and Tourism in Taiwan.
Students Deliver Real-World Solutions for International Hospitality Client
Mon, May 12, 2025
Hospitality - Hotel and Restaurant Operations Management students wrapped up their winter semester with an immersive, real-world consulting project.
Hospitality and Tourism Students Explore Indigenous Tourism at Six Nations of the Grand River
Fri, May 09, 2025
Students, led by Professor Anke Föller Carroll, participated in an immersive full-day field trip to Six Nations of the Grand River.
Trends in Tourism: Collaborative Podcast
Mon, May 05, 2025
Bachelor of Commerce program students collaborated with peers in the Hospitality and Tourism Operations Management program to explore industry trends.
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Every attempt is made to ensure that information contained on this website is current and accurate. Humber Polytechnic reserves the right to correct any error or omission, modify or cancel any course, program, fee, timetable or campus location at any time without prior notice or liability to users or any other Person.
