Proposed Fall 2020 Delivery
Courses with in-person requirements will likely also have online components. Further information will be made available before the beginning of the Fall term. Humber may need to change plans for in-person learning, subject to government and public health directives and/or additional health and safety considerations.
Upon successful completion of the program, a graduate will:
Apply financial management principles including cost accounting, management accounting, and audit practices and procedures.
Apply management theory and operating practices including the fundamental principles underlying management planning, organizing, directing and controlling in a service-driven industry.
Use financial operating and statistical reports to assist in intermediate and long-term decision making.
Assess the adequacy of strategic and operational decisions through the application and analysis of appropriate financial indicators.
Apply strategic marketing principles and techniques in the development of a sound organizational marketing plan.
Develop effective customer relations, mange guest problems with empathy and sensitivity.
Apply the concepts of organizational behaviour with consideration of their impact on hospitality and tourism operations.
Use relevant and current information systems including the use and application of industry-specific and generic software packages relating to operational planning and management.
Contribute effectively to the development and implementation of management procedures in the supervision of employees, identify and use appropriate motivational and team-building techniques to achieve desired results.
Apply government legislation and regulations bearing on the hospitality and tourism industry including occupational health and safety legislation, employment standards and labour relations, and contract law.
Define ethics, integrity and social responsibility, and assess their importance to hospitality administration.
Conceptualize and develop a new venture small business plan including the role of the entrepreneur or small business owner/operator in the hospitality and tourism sectors.
Use effective interpersonal skills in the workplace.
Use effective oral and written communication skills.
Conduct meetings and make formal presentations through the use of effective public speaking skills and techniques.
Your eight-week work placement will provide you with the vital hands-on experience that is highly valued by employers. Gain valuable work-related experience needed for you to embark upon an exciting career in the hospitality and tourism industries. Our internship co-ordinators provide support in securing your work placement. During the placement, you will receive hands-on experience, network with industry professionals while working under their experienced direction, while allowing you to showcase your skills and knowledge, all under the guidance of dedicated faculty support. Placements provide the opportunity for employers to evaluate students’ performance.
The Faculty of Business has more than 500 industry partners who provide added value to students with field trips, guest speaker presentations, and case studies - to form valuable components of the Hospitality and Tourism Operations Management Graduate Certificate program. Partners provide internships for students, fund capital projects such as labs and more than $60,000 in awards and scholarships, and also employ Humber graduates.
"I have been working 40 hours a week on average since I started (at Longos). It has been a good learning experience. I really enjoyed everything — although sometimes it was overwhelming and challenging. The great thing is that they helped me design my career path and offered me two job opportunities.
I will continue to work for them supporting category management and the central kitchen. After this, I'll work in store to gain practical experience. That way, my professional growth will be assured."
– Emanuele Trovato
Take off on a new dynamic career path in the hospitality and tourism industry either in Canada or internationally.
The global tourism industry is dynamic and ever-changing with over one billion people travelling the world in a single year. According to the UNWTO’s long-term forecast, international tourist arrivals worldwide is expected to reach 1.8 billion by 2030. Tourism HR Canada projects that the potential labour shortage in tourism services in Canada could reach more than 240,000 full-year jobs by 2030.
Establish your hospitality and tourism career in a number of diverse sectors including:
Find employment as a guest service manager, sales manager, food & beverage supervisor, banquet manager, revenue manager, and conference assistant.
Graduates work for local and international hotel brands, cruise lines, travel agencies, event planners, restaurants, airlines and other tourism related businesses and agencies.
Wine & Spirit Education Trust (WSET)
Qualified students have the opportunity to earn the Wine & Spirit Education Trust (WSET) Level 1 certification.
Note: The requirements for licensure are determined by the granting body, which is independent from Humber College. Students are encouraged to obtain the specific requirements directly from the granting body before enrolling.
Hospitality and Tourism Management, Bachelor of Commerce
Credential: Honours Degree
Length: 8 semesters
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Hospitality & Tourism Success Stories
Tourism Management Student Wins Baxter Student Ambassador
Thu, May 07, 2020
Every year, colleges across Canada submit their candidates for the Baxter Student Ambassador, and Tourism student Anh Dang won this year.
Event Management Students Create Valuable Online Resource to Use During Quarantine
Mon, May 04, 2020
Over 50 Event Management students worked together to create a document of resources for online and virtual events.
Greetings From Taiwan
Fri, May 01, 2020
Faculty and students studying in Taiwan share their experiences of the events that unfolded during the outbreak.
No news at this time.
Faculty of Business News
Launch Me Competition Winners Announced
Wed, April 29, 2020
Congratulations to the winners who presented their final pitches on Zoom for a chance to win funding and resources to support their startups.
Finalists to Present Business Ideas Online for Launch Me Competition
Wed, April 01, 2020
The Launch Me Competition provides aspiring entrepreneurs the opportunity to develop and present their business ideas at a live pitch night.
Humber at Home
Wed, April 01, 2020
As we adjust to working and learning at home, it’s important to stay connected to each other.
Toastmasters Practice Public Speaking Skills Virtually
Tue, March 31, 2020
The Toastmaters Club, spearheaded by International Business Professor Alain Londes, held their weekly meeting on Zoom.
Faculty of Business Donates to Youth Without Shelter
Mon, March 09, 2020
Proceeds from the annual Faculty of Business holiday party were donated to YWS and the Canadian Cancer Society.
No news at this time.
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On October 21, 2019, the Provincial Government of Ontario announced the renaming of the Ministry of Training, Colleges and Universities (MTCU) to the Ministry of Colleges and Universities (MCU). Both names may appear on this website.