Hospitality and Tourism Operations Management

Humber’s Hospitality and Tourism Operations Management graduate certificate program is your fast-track entry into one of the world’s most dynamic industries which continues to offer great employment advancement potential. Gain the skills needed for success in an exciting career in tourism and hospitality management both in Canada and internationally.

The program covers a wide array of subjects including key areas in the tourism industry such as sales and marketing, human resources, leadership, and strategic business planning. The curriculum brings the industry into the classroom and connects students with the industry through guest speakers, field trips and industry engagement.

Enjoy small class sizes at our downtown International Graduate School taught by faculty with extensive industry experience and strong tourism and hospitality connections. You will:

• enhance your resumé with industry certifications such as responsible alcohol beverage service and food safety training
• embark on a 256-hour industry placement providing you with on-the-job experience and industry contacts
• gain valuable instruction and guidance from faculty with extensive industry experience in concepts such as marketing and sales, leadership and financial management, travel and tourism, accomodations, and sustainability
• learn leading technologies used by notable global brands including Opera, the premier hotel management system software

Your field experience will provide you with the vital hands-on experience that is highly valued by employers. Gain valuable field experience needed to embark upon an exciting career in the hospitality and tourism industry. Our internship co-ordinators provide support in securing your field experience, leveraging our strategic relationships and partnerships with highly rated employers. During the field experience, you will receive hands-on experience, network with industry professionals while working under their experienced direction, allowing you to showcase your skills and knowledge - all under the guidance of dedicated faculty. The placement provides the opportunity for employers to evaluate students’ performance. Field experiences are 160 hours (minimum) which may be completed full time in the third semester.

Our internship co-ordinator provides direction and assistance for each student in securing a field experience.

Take off on a new dynamic career path in the hospitality and tourism industry.

The global tourism industry is ever-changing with over one billion people travelling the world in a single year. According to the UNWTO’s long-term forecast, international tourist arrivals worldwide is expected to reach 1.8 billion by 2030. Tourism HR Canada projects that the potential labour shortage in tourism services in Canada could reach more than 240,000 full-time jobs by 2030.

Establish your hospitality and tourism career in a number of diverse sectors including:

• commercial and leisure transportation such as airlines and cruise ships
• convention and conference centres
• destination marketing organizations
• food and beverage management
• hotels and accommodations
• special event planning
• tour operations
• tourist attractions
• tourism marketing and advertising agencies

Find employment as:

• attractions manager
• conference and event manager
• director of food and beverage
• director of human resources
• director of sales and marketing
• hotel general manager
• operations manager
• quality standards specialist
• restaurant manager
• revenue manager
• tour operator

Graduates work for domestic and global hotel brands, cruise lines, travel agencies, restaurants, airlines, other tourism related businesses and agencies, and event planning companies.

Wine & Spirit Education Trust (WSET)

Qualified students have the opportunity to earn the Wine & Spirit Education Trust (WSET) Level 1 certification.

Additional requirements may apply.

Note: The requirements for the additional credential(s) are determined by the granting body, which is independent from the College. Students are encouraged to obtain the specific requirements directly from the granting body before enrolling.