Hands-On Hospitality: Students Get Real-World Experience on Toronto Excursion

First-semester Hospitality – Hotel and Restaurant Operations Management students embarked on a two-day excursion to downtown Toronto, immersing themselves in the hospitality industry. The overnight trip provided students with a unique opportunity to experience hotel operations, food and beverage service, and local attractions.

One of the many highlights of the trip was a visit to Little Canada, where the group had the privilege of meeting and hearing from Jean-Louis Brenninkmeijer, Founder and Chief Visionary Officer, who passionately shared his passion for evoking a sense of curiosity about Canada.

The students also had the chance to observe the operations of a bustling hotel during their stay at the sold-out Courtyard Toronto Downtown Hotel. They witnessed the hotel team providing exemplary service to its guests and had the opportunity to engage with the hotel's Executive Chef Ranuka Mandol during dinner. Chef Mandol spoke about the key qualities of passion and adaptability in the hospitality industry, imparting valuable insights to the students.

The next morning, the students had breakfast with the hotel's General Manager, Murray Kelsey, and his leadership team, who shared their career stories and words of wisdom. The students were also given a complete hotel tour, including both the front-of-house and back-of-house operations, providing them with a clear vision of their potential future careers in the hospitality industry.

The excursion was a valuable experiential learning opportunity for the students, allowing them to witness firsthand the inner workings of the hospitality industry and learn from industry professionals.

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