From resolving community disputes, labour grievances and employment-standards complaints to representing clients in the civil justice system, our well-rounded Alternative Dispute Resolution (ADR) graduate certificate program benefits those wanting to be better conflict resolution facilitators, as well as agents representing parties in various dispute resolution processes.
With a core curriculum spanning community mediation, administrative tribunals, labour law, family law, conflict resolution in health care and conflict management system design, the program uses intensive workshop training and community engagement to teach the core principles of negotiation, mediation and arbitration. Applying these principles, students learn to resolve disputes between individuals, within families, businesses, stakeholders in the health sector, government and community agencies.
It is an ideal program for recent university graduates wanting to enhance their academic credentials, as well as those currently employed in areas such as law, human resources, health care, education, social work, real estate and government.
Students have the opportunity to apply the theory and skills they’ve learned at Humber's on-campus Dispute Resolution Clinic.Courses Learning Outcomes
Upon successful completion of the program, a graduate will:
Complete all work in a manner consistent with professional ethics and practice, mediation process and skills, a respect for self, others, and relevant law and legislation.
Recognize and analyze conflict situations.
Select and apply appropriate conflict resolution and negotiation skills and techniques to enable parties to prevent and/or resolve conflicts.
Create and implement personal and professional development plans to achieve ongoing competence in the practice of mediation and/or alternative dispute resolution professional practice.
Analyze and produce documents required in the practice of mediation and/or alternative dispute resolution.
Collaborate with colleagues, clients, and community to enhance professional working relationships.
Apply knowledge of specialized substantive and procedural laws as they relate to mediation and/or alternative dispute resolution.
Use management and administration skills in mediation and/or alternative dispute resolution practice.
Conduct interviews to gather, screen, and disseminate information required in mediation and/or alternative dispute resolution situations.
Explain the process, principles, techniques and significance of mediation and/or alternative dispute resolution and how they apply to family disputes.
Students gain practical experience through a mandatory four-week unpaid work placement (160 hours).
Upon completing the program, graduates may find employment as a dispute resolution officer, conflict resolution facilitator, community outreach co-ordinator, conciliator, early resolution officer, employee relations officer or labour relations officer. They may also work independently as ADR consultants.
Alternative Dispute Resolution Institute of Ontario
The program is recognized by the Alternative Dispute Resolution Institute of Ontario as meeting the educational requirements for membership. Specific courses and program components may also be accepted for additional recognition toward industry certification(s).
Note: The requirements for licensure are determined by the granting body, which is independent from Humber College. Students are encouraged to obtain the specific requirements directly from the granting body before enrolling.
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On June 29, 2018, the Provincial Government of Ontario announced the renaming of the Ministry of Advanced Education and Skills Development (MAESD) to the Ministry of Training, Colleges and Universities (MTCU). Both names may appear on this website.