The Humber Spa: Lab 1

Course Code: BSPA 205

Academic Year: 2019-2020

Students, under faculty supervision and through participation in the in-school Spa@Humber, continue practising client services, including manicures, pedicures and mini-facials. Professionalism and customer care are critical to this in-school participation. Spa industry standards, regulations, policies, procedures and ethical, health, safety, sanitation and infection control guidelines are practised. Spa equipment is used appropriately. Additionally, students are introduced to the administration aspects of client services, such as reception, performing bookings, handling accounts, selling products and marketing. This lab reinforces material taught in first semester and BSPA 155, BSPA 154 and BSPA 202.