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Alternative Dispute Resolution

Credential: Ontario Graduate Certificate Program Code: 15061 Length: 2 semesters

Programs Starting Between:

To be eligible for admission, you must possess the following:

  • A bachelor’s degree

All applicants whose first language is not English must meet Humber’s English Language Proficiency Policy.


Selection: Admission selection is based on the academic criteria indicated. Meeting minimum eligibility requirements does not guarantee admission.


Date Location Availability International Student Availability
January 2017LakeshoreOpenOpen
September 2017LakeshoreOpenOpen
January 2018LakeshoreOpenOpen

The 2016/2017 fee for two semesters was:

  • domestic $5,656.20
  • international $14,800.

Amounts listed were the total of tuition, lab and material fees, student service and auxiliary fees for the first two semesters of the 2016/2017 academic year. Fees are subject to change.

Fees by Semester >


Humber offers a variety of scholarships each year.

Learn more >

Program Contact(s)

Mary Lee
416.675.6622 ext. 3494


Domestic Students

North Campus
Humber Learning Resource Commons, 1st Floor

Lakeshore Campus
WEL 106

International Students

Phone 1-416-675-5067
Fax 1-416-675-6386

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Apply to Humber

Applications to Humber are made through Be sure to submit your application by the equal consideration deadline of February 1. You may apply after February 1, however, post-February 1 applications will be considered on a first-come, first-served basis depending on the availability of the space in the program. To check program availability refer to the Campus/Availability listing on Humber's program pages or

Admission Road Map >

Apply through Ontario Colleges >

International Students

If you’re an international student, you can apply directly to Humber via our International Centre.

Apply through the International Centre >

Fees by Semester

Semester 1 Domestic Fee International Fee*
Total $2,828.10 $7,212.50
Tuition $2,324.59 $6,708.99
Mandatory Non-Tuition $503.51 $503.51
Lab/Materials $0.00 $0.00


Semester 2 Domestic Fee International Fee*
Total $2,828.10 $7,212.50
Tuition $2,324.59 $6,708.99
Mandatory Non-Tuition $503.51 $503.51
Lab/Materials $0.00 $0.00

*Plus Mandatory Health Insurance fee once per academic year: Fall start - $375 Winter start - $250 Summer start - $125

Our Program

From resolving labour grievances and employment-standard complaints to representing clients in the civil justice system and pursuing no-fault automobile insurance benefits, our well-rounded Alternative Dispute Resolution (ADR) graduate certificate program benefits employees wanting to be better conflict resolution facilitators, as well as agents representing parties in mediation and arbitration.

With a core curriculum spanning insurance law, labour law, family law, commercial law, system design and community mediation, the program uses intensive workshop training to teach the core principles of negotiation, mediation and arbitration. Applying these principles, participants learn to resolve disputes between individuals, businesses, insured and insurers, individuals and government agencies, and within families.

It is an ideal program for recent university graduates wanting to enhance their academic credentials, as well as those currently employed in areas such as law, human resources, health care, education, social work, real estate and insurance.

The program is offered over two semesters (Fall and Winter) and (Winter and Summer), with approximately 18 hours of class time per week over 15 weeks each semester. Students also gain practical experience through a mandatory four-week placement (160 hours) and through the opportunity to apply the theory and skills they’ve learned at the on-campus Dispute Resolution Clinic. The placement component of the program typically takes place in the third semester after completion of the academic portion.

The program is approved by the ADR Institute of Ontario, Inc. (ADRIO). Graduates may wish to gain membership in ADRIO by completing the necessary application form and paying the appropriate fee directly to the institute.

Courses Learning Outcomes

Upon successful completion of the program, a graduate will:

  • Complete all work in a manner consistent with professional ethics and practice, mediation process and skills, a respect for self, others, and relevant law and legislation.

  • Recognize and analyze conflict situations.

  • Select and apply appropriate conflict resolution and negotiation skills and techniques to enable parties to prevent and/or resolve conflicts.

  • Create and implement personal and professional development plans to achieve ongoing competence in the practice of mediation and/or alternative dispute resolution professional practice.

  • Analyze and produce documents required in the practice of mediation and/or alternative dispute resolution.

  • Collaborate with colleagues, clients, and community to enhance professional working relationships.

  • Apply knowledge of specialized substantive and procedural laws as they relate to mediation and/or alternative dispute resolution.

  • Use management and administration skills in mediation and/or alternative dispute resolution practice.

  • Conduct interviews to gather, screen, and disseminate information required in mediation and/or alternative dispute resolution situations.

  • Explain the process, principles, techniques and significance of mediation and/or alternative dispute resolution and how they apply to family disputes.


The Humber Experience

Watch the video on ADR Career Talks to learn more about Alternative Dispute Resolution.

This program includes the use of principled negotiations, mediation and arbitration to resolve disputes between individuals, businesses, insured and insurers, individuals and government agencies, and within families. A program suited for those with a keen interest in negotiation, mediation and arbitrations - whether as part of current job responsibilities or for career advancement. 

Your Career

Upon completing the program, graduates may find employment as a dispute resolution officer, conflict resolution facilitator, labour organizer, community outreach co-ordinator, conciliator, employee relations officer, employment equity officer, labour relations officer and union representative. They may also work independently as ADR consultants.

Scholarships & Awards

Students may be eligible for a number of scholarships and awards.

Every attempt is made to ensure that information contained in this website is current and accurate. Humber reserves the right to correct any error or omission, modify or cancel any course, program, fee, timetable or campus location at any time without prior notice or liability to users or any other Person.