This program includes the use of principled negotiations, mediation and arbitration to resolve disputes between individuals, businesses, insured and insurers, individuals and government agencies, and within families. This program is suited for those with a keen interest in negotiation, mediation and arbitrations, whether as part of current job responsibilities or for career advancement.
Through core curriculum in the areas of insurance law, labour law, family law, commercial law, system design and community mediation, together with intensive workshop training in the core foundations of negotiation, mediation and arbitration, this program will benefit employees as conflict resolution facilitators and agents representing parties participating in the mediation or arbitration process.
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Gain hands-on experience in the industry with a 160-hour work placement.
Those currently employed in the areas of legal practice, human resources, health care, education, social work, real estate and insurance will find this program and the skills learned fits many day to day work practices. For example, these skills may be used to facilitate the resolution of disputes.
Qualified graduates of this program may be eligible to apply their academic credits toward further study at many postsecondary institutions. Check the transfer guide for detailed information.