This course covers the role of mediation and arbitration in dealing with employer-employee disputes in the private employment sector and under collective bargaining agreements. You will examine the mediation processes available with the Employment Standards Branch, the Workplace Safety and Insurance Board, the Ontario Labour Relations Board, the Ontario Human Rights Tribunal and the Pay Equity Commission. You will explore, in the labour context, the stages of the grievance process together with the arbitration hearing and the adjudication role of the Ontario Labour Relations Board.