Improve your understanding of office documents. You will learn about electronic records, images and microfilm, management storage and retrieval, as well as the difference between electronic records and image documents. You will study the components of electronic records management systems, learn the difference between bi-tonal, grayscale, colour image, TIFF, JPEG and PDF file formats, and study past, present and possible future electronic storage medias, past and present tools used to retrieve and reproduce microfilm images and legal admissibility of electronic, image and microfilm documents.