CERTIFICATE 20571 Alternative Dispute Resolution

Alternative Dispute Resolution (ADR) involves the use of principled negotiations, mediation and arbitration to resolve disputes between individuals, businesses, insured and insurers, individuals and government agencies, and within families. The ADR certificate program is aimed at those who participate in negotiations, mediation and arbitration as part of their current job responsibilities, or those who seek to acquire these skills as part of their career advancement. This program will particularly benefit employees and agents representing parties participating in the mediation or arbitration process. These processes can occur in the civil justice system, in the context of labour grievances and employment standards complaints, and in pursuing no-fault automobile insurance benefits.

Note: Online courses have not been accredited by the Law Society of Upper Canada.