Alternative Dispute Resolution

From resolving community disputes, labour grievances and government accountability office complaints to representing clients in courts and tribunals, our well-rounded Alternative Dispute Resolution (ADR) graduate certificate program benefits those wanting to be trained dispute resolution specialists, as well as agents representing parties in various dispute resolution processes.

With a core curriculum spanning community mediation, administrative tribunals, court dispute resolution processes, employment/labour law, family law, conflict resolution in health care and conflict management system design, the program uses intensive workshop training and community engagement to teach the core principles of negotiation, mediation and arbitration. Applying these principles, students learn to resolve disputes between individuals, within families, businesses, stakeholders in the health sector, government and community agencies.

It is an ideal program for recent university graduates wanting to enhance their academic credentials, as well as those currently employed in areas such as law, human resources, insurance, community organizations, health care, education, social work, real estate and government.

Students have the opportunity to gain practical experience by applying the theory and skills they’ve learned at the Conflict Resolution Centre. This program is approved by the ADR Institute of Ontario, Family Dispute Resolution Institute of Ontario and the Ontario Association of Family Mediators. 

Students gain practical and professional skills through a mandatory four-week, unpaid field experience (160 hours) which may be completed full time in the third semester.

Upon completing the program, graduates may find employment as a dispute resolution officer, conflict resolution facilitator, community outreach co-ordinator, conciliator, early resolution officer, employee relations officer or labour relations officer. They may also work independently as ADR consultants.

Alternative Dispute Resolution Institute of Ontario

The program is recognized by the Alternative Dispute Resolution Institute of Ontario as meeting the educational requirements for membership. Specific courses and program components may also be accepted for additional recognition toward industry certification(s).

Additional requirements may apply.

Note: The requirements for the additional credential(s) are determined by the granting body, which is independent from the College. Students are encouraged to obtain the specific requirements directly from the granting body before enrolling.